Visitor Appointments

Pre-registered Visitor


Welcome to the Pre-registered Visitor Appointment Calendar

To make an Appointment:

Rules of Entry:

  • 2 visitors per resident, per day.
  • You have made an online appointment.
  • You enter and exit via the designated single-entry point only.
  • On arrival, you complete the Visitor Entry Form
  • You keep your visit to a maximum of 30 minutes.
  • You only engage with the resident nominated for the visit.
  • You conduct your visit in the resident’s room or area designated by the Village Manager.
  • You practice good hand hygiene by sanitising hands before and during your visit.
  • You adopt social distancing by allowing 1.5 metres distance from any person.
  • You avoid touching, hugging or kissing.
  • You do not bring home cooked meals or cold foods such as salami and other cured meats or any soft cheeses.
  • You follow the direction of staff at all times.

Access will be denied:

  • If you are not a pre-registered visitor.
  • If you cannot provide evidence of your 2020 influenza vaccination.
  • If you answer yes to any of the questions on the Visitor Entry Form.
  • If you are under 18 years old, accompanied or unaccompanied by an adult.

In consideration for all families, we kindly ask that you only make 1 appointment per resident per week.

Make an Appointment

To ensure fairness for all, appointments can only be made a maximum of 14 working days in advance.

Please click on the relevant Village.