Getting Started

Let us help you navigate aged care

Aged care can seem complicated and daunting. We hope to provide you with information that will help you navigate the system and make it as easy as possible to make an informed decision.

Am I eligible for aged care?

The first thing to do is find out whether you are eligible for government subsidised aged care and determine the level of care that is best suited to your needs. To do this, you will need to undergo a My Aged Care Assessment which is completely free of charge.

To organise an Aged Care Assessment, you will need to register with My Aged Care by calling 1800 200 422.

Following registration, a member of your local Aged Care Assessment Team (ACAT) will contact you to make a time to meet with you at your home or in a hospital to evaluate your care needs and eligibility for any Australian Government-subsidised care services.

The assessor will work with you to develop a support plan which addresses your needs, goals and preferences.

Once you have completed the assessment, you will receive a letter detailing what type of services you’re eligible for, and the reasons why. Your letter proves you’re eligible to receive specific Australian Government subsidised aged care services.

Finding the right home

Once you have finalised your ACAT assessment, and if you and your assessor agree you require the support and care of a residential aged care provider, you can start looking for aged care homes.

Information about aged care homes are available on

Scalabrini also invites you to contact us directly on 1800 722 522 for more information or to organise a private tour at one of our villages. We will be delighted to show you around, answer any questions, explain our unique model of care including the wide range of wellbeing and lifestyle programs on offer.

Our Villages

How much will it cost?

There are three types of fees payable

Accommodation Fee

You have the following payment options:

  • A single upfront, once only, lump sum Refundable Accommodation Deposit (RAD); OR
  • Pay as you go Daily Accommodation Payment (DAP)
  • A combination payment which allows you to pay a proportion of your accommodation costs as a lump sum (RAD) and a proportion as a daily fee (DAP).

Daily Service Fee

There are two daily service fees which cover your hospitality needs and services delivered while living at Scalabrini.

  • Basic Daily Fee – Covers livings costs such as meals, cleaning and laundry; The maximum Basic Daily Fee is set by The Department of Human Services and is the single person rate of the basic age pension.
  • Scalabrini Service Fee – This will include options around customised food, entertainment, lifestyle, pastoral care and wellness services.

Care Fee

You may be required to make a co-payment* toward the cost of your care. 

  • This is referred to as a Means Tested Care Fee, and is determined by The Department of Human Services by assessing your personal assets and income.
  • If you are required to make a co-payment, you will need to pay the daily rate as informed by The Department of Human Services, until you reach the annual cap.
  • If you do not need to make a co-payment, the Australian Government will pay the full cost of your care.

*As at November 2017, the total yearly cap for your contribution is $26,566, with a lifetime cap of $63,760.

Accommodation Payment Options Working Example: John has been told that the accommodation payment for his selected aged care home is $1,000,000. The following payment options are available to John:

a) Make a fully refundable upfront payment (RAD)


b) Pay as he goes (DAP) Invoiced monthly.

  • Daily fee: $1,000,000 x 5.72% / 365 = $156.7
  • Monthly payment: $156.16 x days in the month

The amount payable is calculated by using the permissible interest rate set by the government. The current rate is 5.72%

c) Choose a combination of a & b (the proportion is up to you)
  • Fully refundable upfront payment of $500,000
  • Daily fee: $500,000 x 5.72% / 365 = $78.36
  • Monthly payment: $78.36 x days in the month



1 Get Financial Advice

2 Organise a Financial Assessment

  • You should organise a financial assessment by submitting a Permanent Residential Aged Care Request for a Combined Assets and Income Assessment form to Department of Human Services (DHS).
  • Forms can be downloaded from the Department of Human Services website. Completed forms must be mailed directly to the Department of Human Services in Canberra.
  • The DHS will review your submission (this will take approximately 4-6 weeks) and send you an income and assets assessment letter which will detail any costs you are required to contribute to your care and accommodation.
  • You will need to forward this letter to your preferred aged care provider


Applying for a Home

Submit an Application Form as soon as possible to ensure you secure a place on our waitlist

Moving into my new home

Please download an orientation pack which will provide you valuable background information which will help you settle in.