COVID-19 Updates

COVID-19

UPDATES

Protecting our Residents from the Coronavirus

We sincerely thank families for your patience, understanding and support over the last number of months while we have worked through managing the COVID-19 situation. As we continue to safeguard our residents, we are happy to advise that we have now eased our visitor restrictions with a number of new visitor rules of entry in place.

The new rules provide visitation by 1 of 2 pre-registered visitors a day for 30 mins by appointment unless special circumstances apply (visiting a resident who is in end of life care). The purpose of this measure is to limit the exposure of our residents to potential carriers of the virus and to facilitate rapid tracing of individuals (a goal of Government).

These rules are broadly consistent with the Industry Code for Visiting Residential Aged Care Homes During COVID-19, however, we are primarily guided by:

(a) The Communicable Diseases Network Australia
(b) The Australian Health Protection Principal Committee
(c) The Commonwealth Department of Health
(d) NSW Health
(e) The NSW Government’s Public Health Orders

We remain steadfast in safeguarding against the coronavirus entering our villages and will continue to monitor the risks as we move into this new visitor access phase.

Visiting Hours from the 1st June

Monday to Friday

10:00am to 4:00pm by appointment. 

Saturday

10:00am to 2:00pm by special arrangement with the Village Manager.

Sunday

Closed to all visitors.

 

Rules of Entry

  • Pre-registration of 2 visitors per resident.
  • The purpose of this measure is to limit the exposure of our residents to potential carriers of the virus and to facilitate rapid tracing of individuals (a goal of Government).
  • One visit per resident per day by 1 visitor only. Maximum duration of a visit is for 30 minutes. All visits must be pre-booked via the online booking system.
  • Unless special circumstances apply, and access is approved by the Village Manager with conditions. Special circumstances include visiting a resident who is in end of life care.
  • On arrival, visitors must complete a Visitor Access Form which includes the following questions:
  • a. Have you, or anyone currently living in your home, returned from overseas travel in the last 2 weeks?
    b. Have you, or anyone currently living in your home, been in contact with someone who has contracted or suspected of having contracted COVID-19?
    c. Are you in close contact with or caring for someone who is currently unwell?
    d. Have you currently or within the last 7 days been unwell or been aware of any of the following symptoms:

    • fever, night sweats or chills
    • cough
    • shortness of breath
    • runny nose
    • sore or scratchy throat
    • loss of taste and/or smell

    Visitors who answer yes to any of the above questions will be denied access.
    Visitors will be required to undergo a temperature check on arrival at The Village. If your temperature is above 37.5 degrees celsius, access will be denied.
  • This requirement is a directive in accordance with the NSW Health Minister’s Public Health Order dated 24 March 2020. Appropriate evidence includes a statement or record from a health practitioner; or an immunisation history statement available from Medicare online or the Express Plus Medicare mobile app.
  • Persons under 18 years old, accompanied or unaccompanied by an adult, will be denied access.
  • Entry and exit is only via the designated single-entry point.
  • All visitors must only engage with the resident nominated for the visit.
  • Visits must be conducted in an assigned area designated by the Village Manager.
  • Visitors must practice good hand hygiene by sanitising hands before and during a visit.
  • Visitors are required to avoid touching, hugging or kissing and to adopt social distancing by allowing 1.5 metres distance from any person.
  • No home cooked meals or cold foods such as salami, soft cheeses and other cured meats.
  • The NSW Food Authority’s guidelines are stringent and intended to ensure effective food safety and food quality management for organisations providing food to individuals.
  • Adherence to all the Rules of Entry is important. If we are unable to ensure adherence to all the Rules of Entry, future requests for a visit may be denied.

Resident Considerations

Social Leave

We continue to recommend that residents should not leave the village unless for the purposes of attending a necessary health appointment.

If a resident leaves the service for any reason, they will be asked to complete a Social Leave Form so that staff can assess the level of risk the outing may create.

In order to protect other residents and staff at the village, if the leave is requested for any activity other than a necessary health appointment, the resident will be confined to their room for 14 days after returning to the village.

Village Activities

We continue to place the following activities on hold:

  • Visits by non-clinical therapists, entertainers and performers
  • Visits by any groups, including schools, kindergartens, day care or mothers’ groups
  • Community events which bring groups from the local community into the home
  • All bus outings
  • Church services

Many wonderful lifestyle programs and activities are in place to ensure residents remain engaged.

Measures in place to minimise coronavirus entering the village

  • The Scalabrini Executive and Village Managers continue to meet daily to discuss current and emerging issues, effectiveness of existing and planned controls, communication and likely future controls.
  • The new visitor rules of entry in place to limit the number of people coming into the village and exposure of our residents to potential carriers of the virus and to facilitate rapid tracing of individuals (a goal of Government).
  • Staff COVID-19 testing and self-isolation rules for 14 days if the staff member is feeling unwell or has been exposed to a positive COVID-19 case.
  • Every staff member is screened for ‘fitness to work’ before each shift.
  • Ongoing staff education to emphasise the importance of social distancing both in the workplace and at home and to maintain good hand hygiene by regularly washing hands and/or applying hand sanitiser at all times.
  • Enacting our infection management practices, such as self-isolating people at higher risk of exposure (new admissions, residents returning from hospital, residents experiencing cold or flu-like symptoms) and applying standard precautions to prevent transmission and minimise the risk of infection spreading.
  • Ensuring we have appropriate quantities of personal protective equipment to be used in the event of an outbreak, noting this is difficult with Government imposed supplier restrictions in place.
  • Ensuring we have appropriate quantities of personal protective equipment to be used in the event of an outbreak, noting this is difficult with Government imposed supplier restrictions in place.
  • Contractor management to ensure that their practices are aligned with Scalabrini’s infection management strategies.
  • Suspension of Church and funeral services at our villages.
  • Restrictions on group activities.

Frequently Asked Questions

Scalabrini has implemented a range of measures to minimise the risk of the virus entering our villages and to mitigate the risk of cross contamination.

Our controls:

  • The Scalabrini Executive and Village Managers meet daily to discuss current and emerging issues, effectiveness of existing and planned controls, communication and likely future controls.
  • The new visitor rules of entry in place to limit the number of people coming into the village and exposure of our residents to potential carriers of the virus and to facilitate rapid tracing of individuals (a goal of Government).
  • Staff COVID-19 testing and self-isolation rules for 14 days if the staff member is feeling unwell or has been exposed to a positive COVID-19 case.
  • Every staff member is screened for ‘fitness to work’ before each shift.
  • Ongoing staff education to emphasise the importance of social distancing both in the workplace and at home and to maintain good hand hygiene by regularly washing hands and/or applying hand sanitiser at all times.
  • Enacting our infection management practices, such as self-isolating people at higher risk of exposure (new admissions, residents returning from hospital, residents experiencing cold or flu-like symptoms) and applying standard precautions to prevent transmission and minimise the risk of infection spreading. Infection Prevention & Control Measures.
  • Ensuring outbreak management strategies and practices are well-understood and implemented in the event of an outbreak such as having appropriate staff and applying standard precautions to prevent transmission and minimise the risk of infection spread. Managing Outbreaks.
  • Ensuring we have appropriate quantities of personal protective equipment to be used in the event of an outbreak, noting this is difficult with Government imposed supplier restrictions in place.
  • Contractor management to ensure that their practices are aligned with Scalabrini’s infection management strategies.
  • In alignment with the Australian Catholic Bishops Conference national advice on the liturgical implications of Covid-19, we have suspended Church and funeral services at our villages until further notice and have placed restrictions consistent with the Conference advice on our pastoral care activities.
  • Restrictions on group activities.

Monday to Friday: 10:00am to 4:00pm by appointment.

Saturday: 10:00am to 2:00pm by special arrangement with the Village Manager.

Sunday: Closed to all visitors.

All staff are required to complete a detailed declaration prior to their shift. The declaration asks a range of questions relating to:

  • COVID-19 symptoms;
  • any other respiratory and flu symptoms;
  • living arrangements;
  • movements in the community, and
  • possible exposure to a number of known coronavirus risk factors.

Depending on fitness for work, accesses restrictions are then enacted. Scalabrini also has the ability to act comprehensively to any false declarations through dismissal and potentially criminal charges.

Scalabrini does not mandate the use of medical masks as this may create a false sense of security, with neglect of other essential measures, such as hand hygiene practices and physical distancing, and may lead to touching the face under the masks and under the eyes.

Medical masks are reserved for staff to don in accordance with Scalabrini’s infection prevention and control guidelines when entering a room where a resident with suspected or confirmed COVID-19 or influenza symptoms is being isolated.

WHO advice on the use of masks in the context of COVID-19

As the coronavirus situation continues to evolve, our visitor restrictions and other measures will continue to be reviewed regularly by our Exec and the Board of Directors, and we will continue to keep residents and family members updated on any changes.

COVID-19 Status at our Villages

Australian Government Resources

Scalabrini endorses the use of the Australian Government’s COVID Safe app and encourages families and staff to download it.

Find out how the Australian Government is monitoring and responding to the outbreak, how you can help slow the spread of COVID-19 in Australia, and what to do if you have symptoms. You can also keep an eye on the latest official medical advice and case numbers.

Download the “Coronavirus Australia” government app.

Join the Government Whatsapp Channel on your mobile device.

Stay Informed

Older Australians

Social Distancing

Resources in English

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Resources in Italian

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COVID -19 Myth Busters

From the World Health Organisation (WHO)

COVID–19: Identifying the Symptoms

COVID-19

Cold

Flu

Symptoms

Symptoms range from mild to severe

Gradual onset
of symptoms

Abrupt onset
of symptoms

Fever

Common

Rare

Common

Cough

Common

Common

Common

Sore Throat

Sometimes

Common

Common

Shortness of Breath

Sometimes

No

No

Fatigue

Sometimes

Sometimes

Common

Aches & Pains

Sometimes

No

Common

Headache

Sometimes

Common

Common

Runny or
Stuffy Nose

Sometimes

Common

Sometimes

Diarrhea

Rare

No

Sometimes, especially for
children

Sneezing

No

Common

No

Adapted from material produced by WHO, Centers for Disease Control and Prevention

Special arrangement on Saturday is reserved for visitors who are unable to attend Monday to Friday due to work or other commitments.

Appropriate Evidence Includes:

    • a statement or record from a health practitioner; or
    • an immunisation history statement available from Medicare online; or
    • the Express Plus Medicare mobile app