COVID-19 Response



Visitor guidelines

We are delighted to welcome families, including children under the age of 12, back to see their loved ones. 

Please refer to the guidelines for visitation in line with the advice from the Chief Health Officer.  

  • Residents are permitted to have two (2) fully vaccinated visitors aged 12 years and over plus two (2) children aged under 12 years per day.
  • Visitors aged 12 years and over must have received a second dose of a COVID vaccination at least 14 days prior to their visit.
  • Children under 12 years are permitted to visit provided they are accompanied by a fully vaccinated person.
  • Visits are by appointment. To make your appointment just click on the Visitor Appointment Calendars button below.
  • Visits should be in the resident’s room or COVID safe area designated by the Village Manager. Where visits include a child, we will facilitate the visit in an outdoor area.
  • Prior to entry, visitors are required to sign in via the Service NSW QR code, undergo a temperature check, present evidence of their COVID-19 swab result and their COVID-19 vaccination certificate, carefully read the daily COVID-19 Bulletin, complete a declaration form or sign in via the Scalabrini QR code.
  • For additional safety, we strongly encourage all visitors to conduct a routine PCR test every 72 hours or perform a Rapid Antigen Test using a home-based kit on the day of the visit. (Rapid Antigen Test kits can now be purchased at major pharmacists and supermarkets including Coles and Woolworths).

Staff and visitors must wear a surgical mask while in the village. 

Children under 12 years of age must also wear a properly fitted mask. 

Please maintain 1.5 metres physical distance from others and ensure good hand hygiene at all times. 


As per the advice by the Chief Health Officer, visitors will not be able to enter the village if they:

  • have COVID-19 symptoms.
  • are a close or casual contact of a person with confirmed COVID-19, unless they have completed their isolation and testing requirements.
  • are waiting for a COVID-19 test result.
  • have been overseas in the previous 14 days, unless they are: o fully vaccinated and have received a negative test 7 days or later after arrival in NSW o a fully vaccinated international flight crew member and have a negative PCR test within 24 hours of arrival in NSW or a negative RAT taken on the same day prior to entry

Please refer to the latest advice for aged care facilities

Wearing a face mask

The main value of wearing a mask is to protect other people. If used correctly, masks may prevent sick people from infecting others. 

If you are unknowingly infected, wearing a mask will reduce the chance that you pass COVID-19 on to others. 

Even if you are wearing a mask, stay 1.5 metres away from others. 

Tips on wearing a face mask

  • Wash or sanitise your hands before putting on or taking off your mask.
  • Ensure the mask covers your nose and mouth and fits snugly under your chin, over the bridge of your nose and against the sides of your face.
  • Refrain from touching the front of your mask while wearing or removing it.
  • Do not allow the mask to hang around your neck or under your nose.
  • Do not reuse single-use masks.


Residents leaving the village

Residents are permitted to leave the facility and attend family gatherings or for other reasons but must abide by the current Public Health (COVID-19 General) Order 2021.

Facilities must ensure that residents are provided with appropriate personal protective equipment, infection control and mask wearing advice if they leave the facility. See the latest face mask rules.

If a person cannot wear a face mask because of a disability, physical or mental health illness or condition, they must carry either a medical certificate or letter signed by a registered health practitioner (such as a doctor) or a registered NDIS provider or a statutory declaration.

COVID-19 vaccine information

There are two COVID-19 vaccines currently available in Australia: Pfizer and AstraZeneca. For both vaccine types, you will need two doses at two appointments to complete the vaccination.

The benefits of being vaccinated:

  • People who are vaccinated are at significantly less risk of getting COVID-19 or becoming seriously ill or dying if they do get COVID-19.
  • Even if they do get COVID-19, people who are vaccinated are less likely to spread the virus to others.
  • Every time someone gets vaccinated, they add to the number of vaccinated people in the community who are protected from getting COVID-19. This makes it harder for the virus to spread. This is called herd immunity.
  • As more people get vaccinated, it will not only prevent the COVID-19 virus from spreading and replicating, it will also prevent it from mutating, as we are seeing with the different strains such as the Delta variant.
  • Finally, vaccines are perhaps the best hope for ending the pandemic. So let us all do our bit to protect ourselves, our loved ones, our communities, and the nation!

Booking an appointment

Proof of vaccination

Each dose you receive will be recorded on the Australian Immunisation Register. You can access your immunisation history records online through:

Information videos

WHO’s Science in 5 on COVID-19: Vaccines, variants and mass gatherings

How much protection does the current batch of COVID-19 vaccines provide us?

WHO’s Science in 5 on COVID-19: vaccines, variants & doses

If you have already had COVID-19 do you still need both doses of the vaccine? Do these vaccines protect you against infection? Do they protect us against variants? WHO’s Dr Katherine O’Brien answers these questions.

WHO’s Science in 5 on COVID-19: Which vaccine should I take and what about side effects?

If you have the choice of more than one vaccine and are wondering which one to take and how?

WHO’s Science in 5 on COVID-19: vaccines, pregnancy, menstruation, breastfeeding and fertility

What is the guidance for vaccination of women with breastfeeding infants, women who are pregnant or planning to get pregnant and women who are menstruating? What about vaccines and fertility? WHO’s Dr Soumya Swaminathan explains in Science in 5.

WHO's Science in 5 on COVID-19: Vaccine myths vs science

WHO’s Dr Katherine O’Brien busts some vaccine myths related to infertility, DNA and composition of vaccines.

WHO’s Science in 5 on COVID-19: Vaccine dosage

How far apart should the doses of vaccines be? What if I miss my second dose? Can I get two doses from two different manufacturers? How was safety of vaccines ensured?

WHO's Science in 5 on COVID-19: Vaccines, variants & herd immunity

As new variants emerge people are wondering if they should wait until a more efficacious vaccine is available or if they should go ahead and get vaccinated now? Answering your questions on COVID-19 vaccines and variants.

WHO’s Science in 5 on COVID-19: Vaccines explained

If you have had COVID-19, should you still get vaccinated? Why are we not vaccinating children under 16? WHO’s Chief Scientist Dr Soumya Swaminathan explains these and other vaccine related questions.

Do the current batch of approved COVID19 vaccines protect us from the Delta variant?

What is the level of protection? If you can still get infected even after being fully vaccinated, then why should we vaccinate?

COVID-19 vaccines development time

This video describes how COVID-19 vaccines have been able to safely be developed and rolled out quicker than other vaccines

COVID-19 vaccination – How vaccines work

This video describes how vaccines work in the body after you receive a vaccination.

COVID-19 vaccines – TGA approval process

This video explains the complex process that the Therapeutic Goods Administration goes through when assessing and approving vaccines.

COVID–19 symptoms

COVID-19 affects different people in different ways. Most infected people will develop mild to moderate illness and recover without hospitalization.

Older people (60+ years of age, or 50+ for Aboriginal and Torres Strait Islander peoples) are more susceptible to getting sick with COVID-19. The risk of serious illness, and death, increases with age, particularly those who have chronic illnesses or who may have a weakened immune system. The Delta variant is however seeing a high percentage of younger people, including people in their teens and their twenties present to hospital and intensive care. 

Please get tested even if you have the mildest of symptoms and isolate until you receive the results. 

Most Common Symptoms

Less Common Symptoms

Serious Symptoms

Source: World Health Organisation 

COVID -19 myth busters

From the World Health Organisation (WHO)