COVID-19 Response
- Living life with self-worth and dignity
Visitor access update
We are happy to advise that our villages are now open to visitors as per the guidelines below.
Visitor access
- By appointment from Monday to Friday.
- After hours, weekends and public holidays - in consultation with the Village Manager for people unable to attend during normal business hours or visiting a resident in end of life care or for an essential care purpose.
Visitor numbers
- 2 visitors per resident per day (this includes children).
Visit duration
- 1 hour per resident per day.
Visitor screening
- You must complete the screening questionnaire and undergo a temperature check at the designated point of entry. Photo identification showing your home address may be required.
Wearing of masks
- You must wear a mask at all times. Always wear the mask correctly.
Visit location
- In the resident’s room or designated area. Please ensure you maintain 1.5 metres distance from others.
Children visiting
- Children must be supervised by an adult.
Please note, you will not be able to enter the village if:
- you are from any of the area's listed below:
- from 2nd January 2020, you have been to any of the following Queensland Local Government Areas: City of Brisbane, Logan City, City of Ipswich, Morton Bay Region, Redland City, Lockyer Valley Region, Scenic Rim Region, or Somerset Region.
- you have a fever (37.5°C or higher) or symptoms of COVID-19.
- you are a close contact of a person with confirmed COVID-19 and are within their self-isolation period.
- you live in a household with a person who is currently self-isolating.
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Visitor Rules of Entry
- One visit per resident per day by 2 visitors only. All visits must be pre-booked.
- Unless special circumstances apply and access is approved by the Village Manager with conditions.
- Do you or anyone living in your home currently have any of the following symptoms:
- Fever (37.5oC or higher)
- Sore throat
- Runny nose
- Shortness of breath
- Loss of taste or smell
- Cough
- Headache
- Fatigue
- Body aches or pains
- Diarrhoea
- Nausea or vomiting
- Loss of appetite
- Have you or anyone currently living in your home:
- Visited an area of concern in South Australia in the last 14 days?
- Returned from overseas in the last 14 days?
- Visited any of the case locations identified by NSW Health?
- Been in contact with someone who has received a positive test result for COVDI-19?
- Been in contact with someone who is awaiting a test result for COVID-19?
- Been in contact with someone who is suspected of having COVDI-19?
- Been in contact with someone who may have been in contact with anyone who has or may have COVDI-19?
- Visitors who answer yes to any of the above questions will be denied access.
- Visitors will be required to undergo a temperature check on arrival at the village. If your temperature is 37.5 oC or higher, access will be denied.
- Visitors must enter and exit via the designated single-entry point only.
- Visitors must only engage with the resident nominated for the visit.
- Visits must be conducted in an assigned area designated by the Village Manager.
- Visitors are not able to partake in lifestyle activities or village church services or the rosery.
- Visitors must practice good hand hygiene by sanitising hands before and during a visit.
- Visitors are required to avoid touching, hugging or kissing and to adopt social distancing by allowing 1.5 metres distance from any person.
- Visitors must not bring home cooked meals or cold foods such as salami, soft cheeses and other cured meats to the village.
- The NSW Food Authority’s guidelines are stringent and intended to ensure effective food safety and food quality management for organisations providing food to individuals.
- Adherence to all the Rules of Entry is important. If we are unable to ensure adherence to all the Rules of Entry, future requests for a visit may be denied.
Resident Considerations
Social Leave
Each period of leave must have a social leave form completed and reviewed to assess the level of risk associated with the leave. NSW Health has provided guidance about social leave requests which will be discussed with you as required.
Village Activities
The following activities are on hold:
- Visits by groups, including schools, kindergartens, day care or mothers’ groups.
- Bus trips.
- Community events which bring groups from the local community into the home.
Many wonderful lifestyle programs are in place to ensure residents remain engaged.
Measures in Place to Minimise Risk
- Weekly meeting by the Executive and Village Managers to discuss current and emerging issues, effectiveness of existing and planned controls, communication and likely future controls.
- Limiting the number of people coming into the village at any one time.
- Screening of any visitor prior to entry.
- Screening every staff member for ‘fitness to work’ before each shift.
- Staff COVID-19 testing and self-isolation rules for 14 days if the staff member is feeling unwell or has been exposed to a positive COVID-19 case.
- Ongoing staff education to emphasise the importance of social distancing both in the workplace and at home and to maintain good hand hygiene by regularly washing hands and/or applying hand sanitiser at all times.
- Stringent infection management practices and outbreak management protocols in place.
- Ensuring we have appropriate quantities of personal protective equipment to be used in the event of an outbreak.
- Contractor management to ensure practices infection management strategies are aligned with Scalabrini’s.
Scalabrini Updates
Visitor Registration and Screening
Being Prepared
Staff Rules
Behind the Scenes Measures
Temperature Checks
Public Health Order: Flu Vaccine
COVID-19 Status at our Villages
No known cases
No known cases
No known cases
No known cases
No known cases
No known cases
Australian Government Resources
Scalabrini endorses the use of the Australian Government’s COVID Safe app and encourages families and staff to download it.
Find out how the Australian Government is monitoring and responding to the outbreak, how you can help slow the spread of COVID-19 in Australia, and what to do if you have symptoms. You can also keep an eye on the latest official medical advice and case numbers.
Download the “Coronavirus Australia” government app.
Join the Government Whatsapp Channel on your mobile device.
Government Websites
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COVID–19 Symptoms
COVID-19 affects different people in different ways. Most infected people will develop mild to moderate illness and recover without hospitalization.
Older people (60+ years of age, or 50+ for Aboriginal and Torres Strait Islander peoples) are more susceptible to getting sick with COVID-19. The risk of serious illnes, and death, increases with age, particularly those who have chronic illnesses or who may have a weakened immune system.
Most Common Symptoms:
- fever (37.5 degrees or higher)
- cough
- tiredness
- runny nose (added by NSW Health)
Less Common Symptoms:
- aches and pains
- sore throat
- diarrhoea
- conjunctivitis
- headache
- loss of taste or smell
- a rash on skin, or discolouration of fingers or toes
- acute blocked nose congestion
Serious Symptoms:
- difficulty breathing or shortness of breath
- chest pain or pressure
- loss of speech or movement
Source: World Health Organisation