About Us

Scalabrini

About Us

Formed in 1968

Scalabrini’s mission has remained steadfast in providing outstanding care to the elderly and those living with dementia, where the person is valued and respected as an individual.

As a not-for-profit organisation, Scalabrini has always been able to put residents’ needs first. Because we aren’t driven by profit maximisation, we are able to continuously invest back into the business. As a result, we sit above industry norms in many key deliverables such as the quality and expertise of our staff, the quality of our food, and the lifestyle choices we offer.

Our six villages are exceptional in their own way; from our brand new, state of the art village in Drummoyne with its magnificent village piazza and neighbourhood living concept, to Scalabrini Griffith, set on seven acres of planted gardens, to the beautifully renovated property in Chipping Norton; all feature comfortable living spaces and a wonderful village atmosphere.

There are more important benchmarks we set for ourselves however, namely the delivery of authentic care that respects the individual for who they are as a person. Sono Io (This is Me), Scalabrini’s philosophy, places the individual first, giving people choice, control, dignity and respect. With this comes a true sense of belonging, a feeling of being home and in control.

Our reputation as a quality provider and our determination to offer an all-round quality package also helps us attract and retain the best staff; dedicate people who choose aged care for reasons well beyond financial remuneration. It is in our best interest to reciprocate their loyalty and dedication by investing in their wellbeing and development. As our people flourish, so does Scalabrini.

We hope you visit us and see for yourself how a strategic approach to placing the individual first, developed by experts and delivered by well-trained and committed staff in a not-for-profit setting works to the betterment of everyone.

Our Mission

Scalabrini will be recognised as one of the outstanding providers of care to the frail and to those living with dementia and as the outstanding provider to culturally and linguistically diverse communities.

Our Vision

The provision of excellent care to the frail aged and people living with dementia, delivered with a profound sense of justice and a respect for all cultures, and in the Italian tradition of community, mutual help, Christian faith and family.

Our Values

Justice

Residents, staff, families, volunteers and contractors will be treated in a manner that recognises their rights.

Our organisation is committed to the fair and equitable access of excellent aged care by the whole community.

Compassion

Our service will be characterised by empathy with our residents and their families.

Respect

Everyone who touches our organisation: residents, staff, families, friends, volunteers and contractors will be treated with dignity and consideration.

Excellence

Our commitment to each other and to our residents is that we will strive to provide the best care possible, the best accommodation, a safe environment and a positive community.

Our Philosophy

Scalabrini’s philosophy, Sono Io (Italian for This is me), recognises and respects the individual. Across our villages we support and encourage residents to maintain self-determination and independence. Our staff understand that ultimately only the resident has the right to control the decisions that affect their life.

Our goal is to support residents maintain self-worth and dignity by living life with purpose, and always feeling respected and valued. We know that simply talking about this will make little difference, instead, at Scalabrini we have deliberate strategies in place that ensure residents are truly at the centre of everything we do.

Our Strategies

Providing a strong sense of home

Home is many things, but mostly home is being able to be yourself, feeling like you belong and are in control, feeling safe, secure and relaxed.

  • Home is being free. We encourage shared decision making by residents, their families and staff about life in the village.
  • Home is family. Involving and engaging family to the extent they wish is crucial. Staff spend time getting to know each resident and their family to ensure families feel comfortable and continue to be part of the resident’s life.

Seeing and valuing the person

We see the person for who they truly are, and not the condition.

  • By asking the right questions and paying attention, staff get to know each resident - their likes and dislikes, their history, their story, their personality.
  • On a daily basis, staff take notice and look for clues about the resident’s interests and preferences.
  • We seek feedback from residents each month through a formalised feedback process so there is transparency, and so that nothing is missed.

Giving staff the time and flexibility to truly make a difference

We recognise the importance of making real connections and forming meaningful relationships.

  • Staff are enabled to take their time in getting to know each resident’s individual needs.
  • Staff are given the flexibility and time to provide a smile, a personal touch and to notice the little things that matter.
  • Staff spend time interacting with each resident and have the space to listen and connect with the resident more deeply.